1) Return to a UK store for a refund This is the quickest way to return items. You can also exchange any unwanted items at your local store. Please note items purchased in H . Samuel Outlet stores must be returned to H . Samuel Outlet stores only. Find your nearest store with our store locator and follow below instructions on store returns :, Faulty Items. The procedures set out here to cancel an order or return an item do not affect your right to reject faulty goods. Further information can be found at www.consumerdirect.gov.uk. Please note that certain items cannot be returned unless H . Samuel is at fault. These are personalised or engraved items.
If the item is in its original condition, we will refund the goods. Please note that we are unable to accept returns to store for Personalised or Engraved items. *Calls are free of charge and may be recorded. Our lines are open 9am-5.30pm Monday to Friday and 9am – 1.00pm Saturdays. Closed Sunday and Bank Holidays. Personalised Gift Orders, 3/20/2012 · H Samuel – returns advice needed Announcements. … I bought an engagement ring for my fiancee from H Samuel . 0.5 carats, with a large stone and 3 smaller ones either side. Not bad, £900 represents a major investment for me, a decision I want to get right, so I.
H . Samuel reserves the right to amend the terms applying to eGift cards at any time. Any such change and action to be taken as a result will be given in advance by notices in all H . Samuel stores. H . Samuel eGift cards are issued by Signet Trading Ltd. H . Samuel is a trading name of Signet Trading Ltd.
8/23/2007 · I have purchased a watch from H Samuel in early May. Recently the watch has broken. As their customer, what are my rights? As the item is faulty am I immediately entitled to my money back (by law) or do I have to give them the chance to repair it? I have everything that came with the watch including my receipt.
5/1/2010 · Faulty ring from HSamuel. … Went back to the store to ask for a refund , was told they couldn’t do that because it wasn’t company policy and that they would have to send the ring off to ‘Quality Control’ to check to see if it is an underlying fault.. … I cant really help with the Sale of Goods Act etc. but I had a similar problem with H …
12/18/2010 · This is what H Samuel posted on their website. Their policies are explained in full: Faulty Items – The procedures, set out here, to cancel an order or return an item do not affect your right to reject faulty goods. Further information can be found at www.consumerdirect.gov.uk.
Returns Policy. Click here to print and complete our online returns & exchange form. We want you to be 100% happy with your purchase from Samuel Windsor which is why we stand by our 30-day returns guarantee. In the unlikely event that you are not happy with your purchase, you may return the goods to us worn or unworn within 30 days of receipt.
H . Samuel has been providing quality jewellery at affordable prices for over 150 years. Discover our collections today.
